96bd Privacy Policy

1. Introduction & Purpose of the Privacy Policy

96bd is one of Bangladesh's most trusted online betting and gaming platforms. We believe a robust Privacy Policy is fundamental to building a safe and transparent gaming environment. This Privacy Policy explains how 96bd collects your personal information, how it is used, and the measures we take to protect your privacy.

This policy applies to our website, mobile application, and all digital services. By registering with 96bd or using our services, you agree to this Privacy Policy. We encourage you to read it carefully.

2. What Types of Information Are Collected

Under 96bd's Privacy Policy, we collect only the information genuinely necessary to provide our services. Below is a breakdown of the types of data we collect:

• Identity Information: Name, date of birth, national ID number (if applicable)
• Contact Information: Email address, mobile number, postal address
• Financial Information: Payment methods, transaction history (passwords and full card numbers are never stored)
• Login Details: Username, password (stored in encrypted form)
• Usage Data: Betting history, preferred games, session duration
• Technical Information: IP address, device type, browser information, operating system
• Communication Records: Records of your chats, emails, or phone conversations with us

3. How We Collect Information

96bd collects information through a variety of methods. Full transparency about these methods is a core principle of our Privacy Policy:

• Direct Submission: When registering, filling out a form, or contacting customer support.
• Automatic Collection: When you use our website or app, through cookies and similar technologies.
• From Third Parties: Limited information from identity verification services or payment processors.

We never collect your information without your knowledge or consent. Your explicit consent is obtained in every instance.

4. Purposes of Data Use

Under 96bd's Privacy Policy, your information is used for the following purposes:

• Managing your account and verifying your identity
• Providing betting and gaming services
• Processing payments and completing transactions
• Providing customer service & support
• Communications Regarding Promotions, Bonuses & Rewards
• Platform security & fraud prevention
• Meeting legal and regulatory obligations
• Improving service quality and delivering a personalized experience

5. Data Sharing & Third Parties

At 96bd, we take user privacy very seriously. Your personal information is never sold or leased to third parties for commercial purposes. However, data may be shared in the limited circumstances outlined below:

• Payment Service Providers: Information required to process transactions is shared accordingly.
• Identity Verification Services: To complete the KYC (Know Your Customer) process.
• Legal Obligations: Upon a court order or a lawful request from a government authority.
• Company Mergers: In the event of a business restructuring, the same Privacy Policy will continue to apply.

All third parties we work with are required to comply with our strict data protection standards.

6. Cookies Policy

The 96bd website and app use cookies to enhance your experience. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential Cookies: Essential for the site's core functionality.
• Performance Cookies: To monitor site speed and performance.
• Functionality Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand overall usage patterns, in a way that cannot personally identify any individual.

You can disable cookies at any time through your browser settings, though doing so may limit certain features on the site.

7. Your Rights

Under 96bd's Privacy Policy, you are entitled to the following rights:

• Right to Access: You may request to view the information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You may object to the use of your data for specific purposes.
• Data Portability: You may request your data in a readily readable format.
• Withdraw Consent: You may withdraw your consent at any time.

To exercise any of these rights, please contact our customer support team.

8. Data Retention Period

We retain your information only for as long as necessary. To meet legal obligations, certain data may be kept for up to 5 years after account closure, after which it is securely destroyed. Under 96bd's Privacy Policy, we do not hold on to unnecessary data any longer than required.

9. Children's Privacy

96bd is a service exclusively for adults (18+). We do not knowingly collect information from anyone under the age of 18. Should we become aware that a minor's data has been collected, it will be deleted immediately and the associated account will be closed.

10. Policy Changes

96bd reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you by email or via an on-site notification. Continued use of the platform following such changes constitutes your acceptance of the updated policy.

11. Contact Us

For any questions or concerns about our Privacy Policy, reach out to our dedicated privacy team — we're always here to help.